Cancellation Policy Typical refund windows How to cancel No-show and flight delays Insurance and deposit refunds Dispute escalation Cancellation Policy — Kas Rent A Car Cancellation Policy kas-rent-a-car.com is a comparison and information site. We do not take bookings, hold card details, or process refunds on this domain. The rental agency or aggregator you booked with is the only party that can cancel your booking or issue a refund. Typical refund windows Windows vary by supplier. As a rough guide for the Kaş market in 2026: Supplier type Free cancellation window After that Aggregator (Localrent, DiscoverCars, Rentalcars) Up to 48 hours before pickup First-day charge or full rental International brand at DLM/AYT Up to 24–48 hours before pickup Non-refundable first-day charge Local Kaş agency (Andifli, Tunahan, Oscar) Up to 24 hours before pickup Usually non-refundable deposit Prepaid non-refundable rate No refund — displayed clearly at checkout Always read the cancellation terms shown at checkout before confirming. Published windows on this page are indicative and may differ from the actual terms on your booking confirmation. How to cancel Find your booking confirmation email from the rental agency or aggregator. Use the cancellation link in that email — or reply to it from the same email address you booked with. Record the cancellation reference number the agency sends back. Watch your statement: refunds usually settle within 5–10 business days, depending on your card issuer. No-show and flight delays If your flight is delayed or cancelled, call the rental agency as soon as you know. Most suppliers at Dalaman (DLM) and Antalya (AYT) track flight arrival times and will hold the vehicle for a few hours, but only if you notify them before the original pickup slot. No-shows without contact are typically charged the full first-day rate and the remaining days may still be billed depending on the contract. Insurance and deposit refunds If the rental completes and you bought a third-party insurance add-on (Super CDW / Zero Excess) that was not needed, refund is not automatic — claim through the insurer after returning the car undamaged. Deposit card holds (typically €90–€3,000) are released by the bank 3–7 business days after drop-off. Dispute escalation If the agency refuses to apply its own published cancellation policy, escalate in this order: (1) rental agency manager; (2) the aggregator that issued the booking (if applicable); (3) your card issuer's chargeback process. For unresolved disputes with Turkish suppliers you can also file with the Turkish consumer arbitration committee ("Tüketici Hakem Heyeti") in the province where the contract was signed. See also: Terms of Service Privacy Policy